Shipping policy
At Classic “B” Club, we are committed to delivering your order quickly, safely and efficiently. Please review the shipping information below before placing your order.
Order Processing
All orders are processed within 1–2 business days, Monday to Friday, excluding public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please note that processing times may be slightly longer during busy periods, product launches, promotional events and holidays.
UK Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 2–4 Business Days | £5.99 |
| Express Delivery | 1–2 Business Days | £7.99 |
| Free Standard Delivery | Orders over £75 | FREE |
International Shipping
We proudly offer worldwide shipping.
We offer flat rate of £20 for international shipments.
| Region | Estimated Delivery |
|---|---|
| Europe | 3–7 Business Days |
| USA & Canada | 5–10 Business Days |
| Australia & New Zealand | 6–12 Business Days |
| Rest of World | 7–15 Business Days |
International shipping costs are calculated and displayed at checkout.
Please note that customs duties, taxes and import fees may apply to international orders and are the responsibility of the customer where applicable.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number, allowing you to monitor your delivery.
If you have not received tracking information within 48 hours of dispatch, please contact our customer support team.
Incorrect Shipping Information
Please ensure that your delivery address and contact details are accurate before completing your order.
Classic “B” Club cannot be held responsible for delays, failed deliveries or lost parcels resulting from incorrect or incomplete information provided at checkout.
Lost or Delayed Parcels
If your parcel has not arrived within the estimated delivery timeframe:
- Check your tracking information for the latest update.
- Contact the courier directly for further information.
- If you still require assistance, contact our customer support team.
We will work with the courier to investigate the shipment and assist in resolving the issue as quickly as possible.
Damaged Deliveries
If your parcel arrives damaged, please contact us within 48 hours of delivery.
Please provide:
- Your order number
- Clear photographs of the damaged packaging
- Clear photographs of the damaged product(s)
We will review your claim and, where appropriate, arrange a replacement or refund.
Failed Deliveries
If a parcel is returned to us because:
- The delivery address provided was incorrect or incomplete
- The parcel was refused
- The parcel was not collected from the courier
The customer may be responsible for any applicable re-shipping costs.
Pre-Orders
Items purchased on pre-order will be dispatched on or shortly after the advertised release date.
If an order contains both pre-order and in-stock items, the entire order may be shipped together once the pre-order item becomes available, unless otherwise stated on the product page or at checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Classic “B” Club
Email: support@classicbclub.com
We aim to respond to all enquiries within 1–2 business days.